SKRIPSI: Pengaruh Kepemimpinan Transformasional, Komitmen Organisasi dan Kecerdasan Emosional terhadap Organizational Citizenship Behavior (OCB) pada Karyawan Karita Gaya Muslim muda

AVINDAH, Novika Dwi (2024) SKRIPSI: Pengaruh Kepemimpinan Transformasional, Komitmen Organisasi dan Kecerdasan Emosional terhadap Organizational Citizenship Behavior (OCB) pada Karyawan Karita Gaya Muslim muda. Other thesis, STIM YKPN Yogyakarta.

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Abstract

This research aims to analyze the influence of transformational leadership, organizational commitment, and emotional intelligence on the Organizational Citizenship Behavior (OCB) of Karita Gaya Muslim Muda employees. The sample for this research is Karita Gaya Muslim employees. The sample for this research was 44 Karita Gaya Muslim Muda employees using non-probability sampling techniques with saturated sampling type. The data collection technique uses a questionnaire with Likert scale measurements. The research results show that transformational leadership has no significant effect on OCB. This is due to the good leadership situation at Karita Gaya Muslim, organizational commitment has no significant effect on OCB, emotional intelligence has a positive and significant effect on OCB.

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