SKRIPSI: Pengaruh Kualitas Pelayanan, Harga, dan Promosi terhadap Kepuasan Pelanggan PT. Provices Indonesia pada Jasa Pengelolaan Properti

WIDODO, David Langgeng (2025) SKRIPSI: Pengaruh Kualitas Pelayanan, Harga, dan Promosi terhadap Kepuasan Pelanggan PT. Provices Indonesia pada Jasa Pengelolaan Properti. Masters thesis, STIM YKPN Yogyakarta.

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Abstract

This study aims to analyze the effect of service quality, price, and promotion on customer satisfaction PT. Provices Indonesia on Property Management Services. The sampling technique in this study used non-probability sampling techniques with 85 respondents. Data analysis using multiple linear regression analysis using the IBM SPSS Statistics 22 Program. The results of the study Service Quality has a positive and significant effect on Customer Satisfaction of PT. Provices Indonesia in Property Management Services, Price has a positive and significant effect on Customer Satisfaction of PT. Provices Indonesia in Property Management Services, promotion has no effect on Customer Satisfaction of PT. Provices Indonesia in Property Management Services.

Item Type:	Thesis (Masters)
Subjects:	H Social Sciences > HC1 Economic Theory H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	STIM YKPN Yogyakarta > Manajemen
Depositing User:	Subhan Harish Munawar
Date Deposited:	11 Dec 2025 06:52
Last Modified:	11 Dec 2025 06:52
URI:	http://repository.stimykpn.ac.id/id/eprint/674

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